High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce /
Solomon, Micah
High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce / Micah Solomon. - New York : Amacom, 2012. - 194 p. ; 23 cm.
9780814417904
Social media
Customer loyalty
Customer services--Technological innovations
Customer services
HF 5415.5 / S62H 2012
High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce / Micah Solomon. - New York : Amacom, 2012. - 194 p. ; 23 cm.
9780814417904
Social media
Customer loyalty
Customer services--Technological innovations
Customer services
HF 5415.5 / S62H 2012