TY  - BOOK
AU  - Keehly,Patricia
AU  - Abercrombie,Neil N.
TI  - Benchmarking in the public and nonprofit sectors: best practices for achieving performance breakthroughs 
SN  - 9780787998318
AV  - JK 468.T67B45  K43B 2008
PY  - 2008///
CY  - San Francisco, CA : 
PB  - Jossey-Bass, 
KW  - Benchmarking (Management)
KW  - Total quality management in government
KW  - United States
ER  -