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		At your service : how to attract new customers, increase sales, and grow your business using simple customer service techniques / Frank Eliason. by Eliason, Frank Material type: Text; Format: print Language: English Publisher: Hoboken, New Jersey : John Wiley & Sons, 2012 Availability: No items available. Add to cart (remove)
		Building customer-based project organizations by Rouhiainen, Pekka Rouhiainen, Pekka Material type: Text; Format: print Language: English Publisher: New York : John Wiley & Sons, 2001 Availability: Items available for loan: National Assembly Library of Thailand (1)Call number: HD 69.P75 P56B 2001. Place hold Add to cart (remove)
		Customer service : skills for success / Robert W. Lucas. by Lucas, Robert W Edition: 4th ed. Material type: Text; Format: print Language: English Publisher: Singapore : McGraw-Hill, 2009 Availability: Items available for loan: National Assembly Library of Thailand (1)Call number: HF 5415.5L82C 2009. Place hold Add to cart (remove)
		Defusing the angry patron : a how-to-do-it manual for librarians / Rhea Joyce Rubin. by Rubin, Rhea Joyce Edition: 2nd ed. Material type: Text; Format: print Language: English Publisher: New York : Neal-Schuman, 2011 Availability: Items available for loan: National Assembly Library of Thailand (1)Call number: Z 711 R79D 2011. Place hold Add to cart (remove)
		High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce / Micah Solomon. by Solomon, Micah Material type: Text; Format: print Language: Thai Publisher: New York : Amacom, 2012 Availability: No items available. Add to cart (remove)
		Service encounters in tourism, events and hospitality : staff perspectives / Miriam Firth. by Firth, Miriam Publisher: Bristol, UK ; Blue Ridge Summit, PA : Channel View Publications, 2020 Availability: Items available for loan: National Assembly Library of Thailand (1)Call number: G 155.A1 F57S 2020. Lists: รายการหนังสือใหม่ หมวดทั่วไปภาษาอังกฤษ 2564. Place hold Add to cart (remove)
		The quality library : a guide to staff-driven improvement, better efficiency, and happier customers / Sara Laughlin and Ray W. Wilson. by Laughlin, Sara Wilson, Ray W Material type: Text; Format: print Language: English Publisher: Chicago : American Library Association, 2008 Availability: Items available for loan: National Assembly Library of Thailand (1)Call number: Z 678 L34Q 2008. Place hold Add to cart (remove)
		The virtual costumer : a new paradigm for improving customer relations in libraries and information services / International Federation of Library Associations and Institutions. by International Federation of Library Associations and Institutions Material type: Text; Format: print Language: English Publisher: Munchen : International Federation of Library Associations and Institutions, 2005 Availability: Items available for loan: National Assembly Library of Thailand (1)Call number: IFL A 025.5 2005. Place hold Add to cart (remove)

หอสมุดรัฐสภา
สำนักงานเลขาธิการสภาผู้แทนราษฎร เลขที่ 1111 ถนนสามเสน แขวงถนนนครไชยศรี เขตดุสิต กรุงเทพฯ 10300
The Secretariat of the House of Representatives 1111 Samsen Road, Thanon Nakhon Chai Si, Dusit, Bangkok 10300, THAILAND
โทรศัพท์: +66(0) 2242 5900 ต่อ 5711 โทรสาร: +66(0) 2242 5990 อีเมล: library@parliament.go.th

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